Benefits:

401(k)

401(k) matching

Competitive salary

Employee discounts

Paid time off

Job Title: General Manager

Location: Spicer, MN Job Type: Full-Time Industry: Retail / Home Improvement / Construction Supplies Reports to: Ownership / Executive Leadership

Position Overview:

We are seeking a dynamic, results-driven General Manager to lead our thriving hardware store operation. This is a senior leadership position responsible for the overall management and performance of all store divisions, including Store Operations, Contractor Sales, Flooring Division, and Equipment Rentals.

The ideal candidate will be a strong leader with extensive experience in retail management, operations, and team development, and will thrive in a fast-paced, customer-focused environment.

Key Responsibilities:

Strategic Leadership:

Lead and coordinate operations across all store divisions to ensure alignment with business goals.

Develop and execute operational strategies to drive sales, customer satisfaction, and profitability.

Identify opportunities for growth, process improvement, and new business initiatives.

Division Oversight:

Supervise and support division leaders including Store Manager, Contractor Sales, Flooring Division Manager, and Rental Department Manager.

Ensure that each department meets its individual targets and integrates well with overall store objectives.

Staff Development & HR:

Recruit, train, and mentor department managers and staff.

Foster a positive team culture with a focus on accountability, customer service, and continuous improvement.

Customer Experience:

Ensure exceptional customer service standards across all departments.

Engage with key clients, including contractors, homeowners, and commercial accounts.

Inventory & Vendor Management:

Support division managers in maintaining optimal inventory levels and purchasing practices.

Provide guidance on vendor selection, product sourcing, and inventory flow across departments.

Assist in building and maintaining strong vendor relationships to ensure product availability and competitive pricing.

Monitor inventory performance and collaborate with department leads to address slow-moving or high-demand items.

Qualifications:

Proven experience (5+ years) in a General Manager, Store Manager, or Operations Manager role, preferably in the hardware, building materials, or home improvement industry.

Demonstrated ability to lead cross-functional teams and manage multiple departments.

Solid understanding of financial reporting and retail metrics.

Excellent communication, leadership, and problem-solving skills.

Proficient in retail management software and Microsoft Office Suite.

What We Offer:

Competitive salary

Health insurance options available

401K w/ match

Paid time off

Employee discounts

A collaborative and supportive work environment

Apply Today! If you're a proactive leader who thrives on responsibility and has a passion for retail excellence, we’d love to hear from you. Submit your resume and cover letter to office@mac-hardware.com