General Manager

Market Fresh Gourmet

General Manager

Mishawaka, IN
Full Time
Paid
  • Responsibilities

    MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jesús Latin Grill & Tequila Bar. Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jesús.

    Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations.

    With 4 different concepts in 3 locations, there is something for every personality!

    Multi-unit & multi-concept management experience is a plus.

    We are looking for an experienced and passionate Restaurant General Manager to join our team.

    As a Restaurant General Manager, you will be responsible for all aspects of your location. Our General Managers have an ownership mentality and have a working knowledge of each department. The ideal candidate will find the balance between delegation and a hands-on approach.

    To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with the guests as well as how to support your team.

    You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests, and supporting service.

    Below is a more exhaustive list of your expected duties.

    JOB DUTIES:

    Manage oversee the entire restaurant operation

    Use of R365 for day-to-day operations

    Deliver exceptional guest services

    Ensuring guest satisfaction

    Plan new and update existing menus

    Plan and develop the overall restaurant marketing strategy

    Manage the restaurant’s tech stack.

    Respond efficiently to customer questions and complaints

    Organize and supervise shifts

    Manage and lead staff

    Develop hourly and salary staff

    Hire new employees

    Terminate employees when necessary

    Training and evaluating staff performance

    Manage food cost, forecast requirements, and maintain inventory

    Manage restaurant supplies including smallwares

    Control costs and minimize waste

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and food quality.

    Respond to all incoming requests via email or social media.

    Manage and respond to review sites such as yelp, google, trip advisor, facebook and more

    JOB REQUIREMENTS:

    Ideally, 5+ years of experience as a Restaurant General Manager

    Extensive food and wine knowledge

    Computer literacy

    Familiarity with restaurant management software (R365, Aloha, Triple seat)

    Experience in event planning

    Strong leadership, motivational, and people skills

    Good financial management skills

    Critical thinking and problem-solving skills

    Team player

    Good time-management skills

    Great interpersonal and communication skill s

    Culinary school diploma or BS degree in Business Administration or equivalent experience

    Complete our short application today!