Benefits:

Competitive salary

Paid time off

Wellness resources

bout the job

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, national brand, committed to providing affordable and accessible equipment-based Pilates to the community.

Club Pilates is currently established in 49 states and in 8 other countries with more than 1000 studios around the world. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row as well as Entrepreneur Magazine's Franchise 500 two years in a row. For more information, visit www.clubpilates.com

POSITION:

Our Club Pilates studio in Allentown is seeking a seasoned General Manager to join our team. This person will be responsible for sales, studio growth and current member retention while helping people improve their lives through the benefits of Pilates. The General Manager will be highly focused on sales, while also overseeing all studio operations, sales staff, customer-service, and marketing. He/she will be the lead salesperson, driving the majority of membership sales. The best candidate for this position will be a results-driven, goal oriented, health conscious, outgoing people-person, with a passion to help others.

RESPONSIBILITIES

Oversee and manage sales process of lead generation, follow-up and close

Establish sales priorities and goals across all lines of business for sales team and establish reporting using data analytics

Implement sales process to schedule prospects into Intro class

Achieve Daily Activities Goals between 100 - 125 of phone, text, email, and face-to-face prospects to encourage them to consider the benefits that come with Club Pilates Membership

Analyze sales statistics to identify areas of improvement and work with Regional Manager on monthly goals for studio and staff

Manage sales staff and coordinate all instructors and class scheduling

Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants

Book quality appointments to achieve daily, weekly and monthly sales quotas

Develop and execute innovative sales strategies and marketing campaigns to generate leads for the studio

Schedule, implement and support lead generation including grass-root marketing, community and networking events. Required to plan and attend a minimum of one event per month

Build and form new relationships with potential members

Plan and attend monthly studio events as required, including scheduling and marketing associated with events

Ensure consistent levels of high-touch outstanding customer service handling all customer requests

Gain a proficiency in studio software to perform data analytics and assist in managing marketing campaigns, inventory levels, and class information

Maintain cleanliness and organization of the Pilates Studio and ensure maintenance schedule is being followed

Enforce Club Pilates policies and procedures

Ensure all forms, administrative supplies, and studio literature is stocked and visible

Any other duties as assigned

REQUIREMENTS:

At least 3+ years of retail/service sales, membership sales, or fitness sales experience required

Minimum of 3+ years of management experience

Must be available to work required shifts which is currently a Sunday-Thursday schedule (Fridays/Saturdays off) and mix of day/evening hours

Excellent sales, communication and customer service skills required.

Ability to build rapport with members and work harmoniously with co-workers.

Goal-oriented with an ability to manage and drive 4 revenue streams: Memberships, Retail, Private Training, and Teacher Training

Ability to work independently and collaborate with other area Club Pilates general managers in the ownership group, regional manager and with the sales and operations director.

Ability to excel in a fast changing, diverse environment and make optimal daily decisions.

Strong social media knowledge - knowledge and regular use of Social Media i.e., Facebook, Instagram, Yelp, Google+

Ability to recognize areas of improvement and implement changes using good judgment

Solid writing and grammar skills

Must have excellent communication and strong interpersonal skills in person

Highly organized, proficient in data management with a strong attention to detail and accuracy

Ability to stand or sit for up to 8 hours throughout the workday

Must be able to work under pressure and meet tight deadlines

Ability to prioritize and meet deadlines

Professional, punctual, reliable and neat

Ability to work harmoniously with co-workers, members and the general public

Proficiency with computers and studio software

An affinity and passion for fitness

COMPENSATION & BENEFITS:

Full-time salaried position

Competitive base salary plus monthly bonuses and incentives based on membership sales and revenue goals

Paid Time Off

Fitness casual dress-code

Employee discounts

VALUES:

Integrity – The foundation of our business is built on honesty and trust, loyalty and dedication to the company, our members and to each other.

Teamwork – We are a loyal Club Pilates team working together with passion as we bring the benefits of Pilates to our external community. We feel a connection with each other and our members through open communication and support.

Passion – This is our driving force. It is at the heart of everything we do. The knowledge that we are impacting people in a positive way empowers everyone on our team.

Professionalism – Working in an organized and productive manner to achieve results and exceed sales goals.