About the Role:

Join Ritual House as a General Manager in the heart of Pittsburgh, PA! This is an exciting opportunity to lead a dynamic team, drive operational excellence, and create memorable experiences for our customers.

Responsibilities:

Oversee daily operations to ensure smooth and efficient service delivery.

Lead, mentor, and develop a diverse team of staff members.

Ensure compliance with health and safety regulations and company policies.

Foster a positive work environment that promotes teamwork and collaboration.

Analyze performance metrics and drive continuous improvement initiatives.

Engage with customers to gather feedback and enhance their experience.

Requirements:

Proven experience in a management role within the hospitality or service industry.

Strong leadership skills with the ability to motivate and inspire a team.

Excellent communication and interpersonal skills.

Solid understanding of financial management and budgeting.

Ability to thrive in a fast-paced, high-pressure environment.

Knowledge of industry trends and best practices.

Flexibility to work evenings, weekends, and holidays as needed.

Passion for delivering exceptional customer service and experiences.

About Us:

Ritual House has been a staple in the Pittsburgh community for over 5 years, known for our unique offerings and commitment to quality. Our customers love the inviting atmosphere and exceptional service, while our employees thrive in a supportive and creative work environment.