Benefits:

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

General Manager Rusty Taco

Department: Operations Status: Full-Time, Exempt Reports to: Area Manager

Position Summary:

The General Manager (GM) is the face of the restaurant, responsible for delivering outstanding guest experiences, building and leading a high-performing team, and ensuring strong financial and operational results. This role requires a hands-on leader who fosters a culture of hospitality, accountability, and excellence while upholding Rusty Taco’s commitment to quality food, service, and community.

Key Responsibilities:

Leadership & Team Development

• Recruit, train, and retain top talent to ensure a fully staffed and motivated team.

• Create a culture of respect, integrity, and collaboration that reflects Rusty Taco values.

• Lead with enthusiasm during all shifts; develop team members into future leaders.

• Conduct performance reviews, coach for improvement, and manage progressive discipline.

Operations & Guest Experience

• Ensure all guests receive an exceptional experience every visit — friendly, fast, and flavorful.

• Handle guest feedback professionally and implement improvements proactively.

• Maintain top-tier standards for cleanliness, food quality, and service excellence.

• Oversee day-to-day operations, ensuring consistency, accuracy, and compliance across shifts.

Business & Financial Management

• Manage restaurant P&L and develop action plans to achieve revenue, labor, and cost targets.

• Forecast sales and labor to maintain optimal staffing and profitability.

• Execute marketing and community outreach initiatives to increase traffic and sales.

• Ensure inventory accuracy, manage vendor relationships, and oversee ordering processes.

Compliance & Safety

• Enforce all company policies, procedures, and labor laws (federal, state, and local).

• Ensure food safety and sanitation standards are met consistently.

• Create and maintain a safe work environment for employees and guests.

• Oversee proper alcohol service practices, where applicable.

Qualifications:

• 2+ years of experience in a restaurant GM or multi-shift leadership role (QSR or fast casual preferred).

• Strong financial and operational acumen (P&L, inventory, scheduling).

• Proven success in team building, training, and performance management.

• Exceptional communication and problem-solving skills.

• ServSafe and Responsible Alcohol Service Certification (or ability to obtain).

• Proficiency in basic computer programs (Excel, Word, POS systems).

What We Offer:

• Competitive salary and performance-based bonuses

• Free employee meal each shift

• Opportunities for growth and advancement

• A dynamic, people-first work environment

• Strong brand with local community ties

Rusty Taco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive environment for all team members.