Aligned Solutions is seeking a General Manager-Sales & Operations for a South Florida staple company. The General Manager -Sales & Operations is the senior leader responsible for overall business performance. This executive oversees revenue generation, operational execution, financial management, and team leadership.

Reporting directly to ownership, this position carries full accountability for delivering profitable growth, improving internal systems, and strengthening the organization’s market position.

This role requires a leader who can drive sales aggressively while building disciplined, scalable operations.

Primary Accountability Areas

1\. Revenue Leadership

• Develop and execute a structured growth strategy across all service offerings.

• Build and manage a measurable sales pipeline with defined KPIs and forecasting accuracy.

• Secure new client relationships and strategic partnerships.

• Increase repeat business and client lifetime value.

• Represent the organization at industry events, trade forums, and professional associations.

2\. Operational Performance

• Oversee project execution from initial engagement through completion.

• Improve scheduling accuracy, workflow efficiency, and quality control processes.

• Monitor job costing, gross margins, and profitability metrics.

• Strengthen vendor management and supply coordination.

• Ensure adherence to safety standards, licensing requirements, and regulatory compliance.

3\. Financial Management

• Own full profit and loss responsibility.

• Develop annual budgets and financial forecasts aligned with growth targets.

• Implement cost controls and margin improvement initiatives.

• Deliver consistent performance reporting to ownership.

• Identify opportunities for strategic expansion or service diversification.

4\. Team & Culture Leadership

• Recruit, develop, and retain high-performing team members.

• Establish clear performance standards and departmental KPIs.

• Foster a culture built on accountability, professionalism, and client focus.

• Align cross-functional teams toward common growth objectives.

5\. Client Experience & Quality Assurance

• Elevate service standards and ensure consistent delivery excellence.

• Maintain strong communication throughout the project lifecycle.

• Resolve escalated service issues with professionalism and urgency.

• Protect and strengthen the organization’s reputation in the marketplace.

Required Qualifications

• 10+ years of senior leadership experience within a service-based or project-driven organization.

• Demonstrated success managing profit and loss responsibility.

• Proven track record of revenue growth and operational improvement.

• Experience leading cross-functional teams and managing complex projects.

• Strong communication, negotiation, and relationship-building skills.

Preferred Experience

• Background in high-end or premium service environments.

• Experience in construction, fabrication, hospitality, marine, design-build, or related industries.

• Exposure to working with discerning or high-net-worth clients.

Performance Indicators

Success in this role will be measured by:

• Year-over-year revenue growth

• Improved gross margins and operational efficiency

• On-time, on-budget project execution

• Increased client retention and referrals

• A structured, accountable, and high-performing team

Compensation & Benefits

• Competitive base salary

• Performance-based bonus tied to revenue and profitability

• Healthcare benefits

• Retirement contribution support

• Paid time off

• Professional development opportunities