Job Description

With a focus on fresh, simple preparation, Santé offers inviting French-inspired menus using locally-sourced ingredients that showcase the talents of Sonoma Valley’s ranchers, bakers, and farmers. We are seeking a dynamic and experienced Restaurant Manager to lead the front-of-house team and guide Santé into its next phase of growth. This is a unique opportunity to shape the guest experience, elevate service standards, and position Santé as a premier dining destination in the heart of wine country.

Reporting to the Director, Food & Beverage Operations, responsibilities and essential job functions include but are not limited to the following:

• Oversee daily operations of Santé’s dinner service and the 38° North Lobby Bar, focusing on operational logistics and ensuring seamless, high-quality guest experiences

• Lead the strategic repositioning of Santé, working closely with brand, hotel, and culinary teams to evolve the restaurant’s identity and market presence

• Embrace an entrepreneurial mindset by identifying and implementing creative, cost-effective strategies to grow revenue, improve margins, and drive business

• Lead by example by being actively involved in daily operations to support peak periods, coaching in real-time, and ensuring every guest touchpoint aligns with service excellence

• Own departmental financial performance, including forecasting, payroll, cost control, and profitability—consistently striving to exceed financial goals

• Inspire, lead, and develop a passionate team committed to service by fostering accountability, development and a culture of excellence

• Collaborate closely with the Chef de Cuisine and Culinary team to align service, menu, and guest experience, ensuring a seamless front- and back-of-house collaboration

• Partner with Sales & Marketing to design and implement promotions, events, and seasonal activations aligned business goals

• Foster a culture of continuous improvement by leveraging guest feedback and colleague engagement insights

• Analyze market trends, guest feedback, and competitive offerings to position Santé as a dining destination in Sonoma County

• Ensure brand standards are maintained with highest standard of quality and visual appeal

• Support all F&B Venues, including assuming Manager on Duty responsibilities

• Maintain a clean, safe, and welcoming environment for both guests and colleagues, with a strong focus on health and safety protocols

• Support broader hotel initiatives and work cross-functionally to ensure alignment across departments

• Other duties as assigned

Qualifications

Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of progressive leadership experience in upscale or fine dining restaurants or high-end hospitality environments
• Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement
• Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance
• Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth
• Exceptional communication and interpersonal skills, both with guests and internal stakeholders
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Proficient in restaurant management systems, POS systems, and Microsoft Office software
• Knowledge of Sonoma Valley’s food, wine, and hospitality scene is a strong plus
• Previous experience leading in a union environment and asset
• Flexibility to work weekends, holidays, and variable hours based on business needs

Salary range $90,000- $95,000

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.