Benefits:

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Compensation & Benefits

Starting pay at $22–$26 per hour based on experience

Performance bonuses tied to membership and revenue goals

Merit-based pay increases

Paid vacation

Complimentary Scenthound service membership

Predictable daytime schedule — no late nights.

Direct career path to Area or Regional Manager roles

About the Role

The Scenter Manager is responsible for the daily operations and performance of the Scenter. This includes driving membership growth, leading and developing the team, maintaining exceptional service standards, and ensuring the health and safety of every dog in our care.

This is a working leadership role — you will be actively involved with the team, clients, and dogs every day.

Key Responsibilities

Drive membership sales through client education on dog health and hygiene

Lead and coach a high-performing team of Scenter employees

Recruit, hire, train, and develop team members

Ensure outstanding customer service and resolve client concerns

Maintain high standards of dog safety and wellness practices

Monitor and improve key performance indicators such as:

Membership growth

Average ticket price

Rebook ratio

Labor efficiency

Create an environment of teamwork, accountability, and positivity

Maintain operational excellence and adherence to Scenthound standards

Who You Are

We’re looking for a confident leader who brings energy, accountability, and compassion to the team. Successful candidates typically have experience in:

Membership-based sales environments

Retail management

Fitness studio leadership (Orangetheory, F45, etc.)

Restaurant or hospitality management

Qualifications

2+ years of management or supervisory experience

Strong customer service and relationship-building skills

Sales or consultative selling experience preferred

Ability to coach and develop a team

Excellent communication and organizational skills

Comfortable working with dogs of all breeds and sizes

Ability to lift up to 70 lbs and stand for extended periods

Reliable transportation

Why Scenthound?

Unlike traditional grooming salons, Scenthound focuses on routine wellness services that improve the long-term health of dogs. Our culture is built around:

Dog wellness and safety

Education and transparency with pet parents

Team development and growth

Positive, supportive leadership

Work Schedule

• Daytime hours only — no late nights • Typical Scenter hours: 8:30 AM – 5:30 PM

Join Our Team

If you are passionate about leadership, sales, and dogs, we would love to hear from you. Apply today and help us redefine dog wellness in Monument and the greater Colorado Springs area!