General Manager
Benefits:
Equity Plan
Bonus based on performance
Competitive salary
Paid time off
Company Overview: Sparkle Squad of Park Cities – North Dallas is a leading franchised window cleaning company dedicated to providing exceptional service to commercial and residential clients. With a commitment to quality, professionalism, and customer satisfaction, we strive to exceed expectations with every project we undertake. As part of our expansion plans, we are seeking a dynamic and experienced General Manager to lead our team and drive the growth of our franchise.
Job Overview: The mission of the General Manager is to drive sustainable business growth and profitability through exceptional operational management, strategic sales initiatives, and outstanding customer service. The General Manager will be responsible for leading a team to achieve specific performance goals, ensuring the franchise operates efficiently and profitably. This is an exciting opportunity to join a new and growing venture and contribute to building something exceptional from the ground up. In addition to a competitive salary that scales with revenue, we offer short-term incentives and the potential for long-term rewards, such as profit sharing or equity, based on the candidate's experience and alignment with our vision.
Key Responsibilities:
· Create an amazing culture within your team
· Ensure you and your team are executing on the delivery of ground game which includes door hangers, lawn signs, and generating reviews on the Google My Business page.
· Make sure accounts receivable is monitored and kept in good standing
· Be the direct contact for commercial customers and certain residential customers
· Generate revenue through growth and the acquisition of new commercial and residential customers.
· Monitor revenue and expenses
· Be able to read financial statements and update them regularly
· Be the subject matter expert for your team on all services including window cleaning, gutter cleaning, pressure washing and house washing.
· Outbound commercial sales including relationship building, quoting and confirmation
· Quality control on large projects and training technicians on quality control
· Hiring, onboarding, training of window cleaning, gutter cleaning and pressure washing technicians
· Provide continual training
· Weekly group meetings with other franchisees and bi-weekly meetings with a franchise business advisor
· Monitoring and optimizing scheduling
· Scheduling and delivering weekly safety meetings.
Qualifications:
· Bachelor's degree in Business Administration, Management, or related field (preferred).
· Minimum of 5 years of experience leading teams of 5 or more employees in a service industry franchise.
· Proven experience in a managerial role, preferably in the service industry.
· Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
· Excellent communication and negotiation skills, with the ability to build strong relationships with clients and stakeholders.
· Solid understanding of sales and marketing principles, with a track record of driving business growth.
· Proficiency in Microsoft Office suite and experience with CRM software (e.g., Salesforce) is a plus.
· Valid driver’s license and clean driving record.
Benefits:
· Competitive salary and performance-based incentives.
· Opportunities for career advancement and professional development.
· Supportive and collaborative work environment within a growing franchise network.
Sparkle Squad of Park Cities – North Dallas is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Sparkle Squad Corporate.