General Manager

The Screaming Yak

General Manager

Spokane, WA
Full Time
Paid
  • Responsibilities

    Overview

    The Screaming Yak is currently hiring full-time General Manager.

    The Screaming Yak strives to be great. The locally owned supplier of great food, great drinks and great times – all served up with a great name.

    Our staff members need to be kind and friendly but a little sassy too. They need to be dedicated and proud to serve great food and great drinks. They need to be serious about providing all this greatness with seriously great service.

    The Screaming Yak features Jack Daniels-centric food and beverages. We are open for lunch and dinner every day and throw in breakfast service on the weekends.

    Wage

    Pay range for position: $69,326.00 to $80,000.00 per year

    Responsibilities/Duties

    Follow all policies and procedures

    On time and attend all meetings

    Oversee the daily operations relating to ordering, purchasing, receiving, storage, preparation of all food products, guest relations, flow of business and service standards

    Responsible for financial operations of restaurant

    Forecast sales and labor budgets

    Meet financial goals, such as but not limited to revenue, labor cost and COGS

    Communicate with Director of Operations on all financial, staff, property and guest related issues

    Oversee the training /cross training of the hourly staff

    Coach, guide, develop and support the staff to provide an exceptional guest experience

    Approve all schedules, overtime and any exceptions

    Ensure that all food products meet company recipe specifications for preparation and quality

    Lead progressive discipline of staff members and managers

    Communicate with corporate office on staff related issues

    Interview and select new staff

    Conduct annual performance reviews for all staff

    Lead staff meetings

    Monitor, measure, respond and correct any guest incidents with warmth and hospitality

    Manage staff environment and provide timely response to staff needs

    Be knowledgeable with troubleshooting restaurant equipment issues to avoid the use of external technicians when necessary

    Follow uniform and hygiene standards

    Ensure sanitation and food safety procedures, regulations and laws are strictly followed

    Ensure a safe working environment to reduce the risk of incident, injury and food handling related issue

    *Please note, job duties are subject to change at the company’s discretion.

    Skills/Experience

    Washington State Food Worker Card (WSFWC).

    Washington State MAST/Class 12

    Certified Food Protection Manager certification preferred

    Three (3) years minimum restaurant management experience

    Willing to work a flexible schedule and weekends

    Strong work ethic, reliable, aware of the details

    Personable and enjoy leading a diverse team

    Passion for food and hospitality is preferred

    Proven leadership and motivational skills

    Display a professional appearance and is a positive role model within the restaurant

    Strong verbal and written communication skills

    Excellent guest relations skills

    High guest satisfaction expectations and focus

    Basic computer knowledge (Microsoft) and office skills required

    Restaurant 365 knowledge a plus

    Ability to stand for extended periods of time

    Ability to lift 50+ pounds

    Benefits:

    Health, Dental and Vision Insurance (for eligible full-time employees)

    In lieu of paid sick leave we offer Paid Personal Time Off (PTO)

    Earn 1 hour PTO for every 40 hours worked

    Bonus potential

    Direct Deposit

    Free employee shift meals

    Friends & Family Meal Discounts

    Leadership opportunities & career growth

    The Screaming Yak embraces diversity and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.