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Sales & Operations Manager

Varsity Mulching

Sales & Operations Manager

Doylestown, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Profit sharing

    Meet Varsity Mulching

    Varsity Mulching is a premium landscaping company that revitalizes homes each spring through professional mulching, edging, and yard cleanups. We’re building the foundation for a national home-service brand that develops young, hardworking individuals into entrepreneurs through strong training and simple services.

    We take pride in our work and our people. Our teams are trained to communicate clearly with clients, lead with accountability, and deliver consistent, high-quality results. Every project is a chance to build both a better yard and a better professional. Each season, our crews complete hundreds of projects across Bucks County, and every one reflects our commitment to excellence and growth.

    If you’re driven by results, energized by teamwork, and motivated to help build a company with national potential, you’ll feel right at home here.

    Role

    The Sales & Operations Manager is the operational and cultural engine of Varsity Mulching. You’ll oversee sales, training, and quality control—ensuring that every client experience and every crew reflects our premium standards.

    This is a year-round leadership role. During the spring and summer season (March–November), your focus will be on driving sales, managing client relationships, and leading a team of 30+ to deliver consistent, high-quality work. During the off-season, you’ll work flexible hours dedicated to recruiting, system development, and strategic planning for the upcoming season.

    You’ll turn company goals into daily action, drive company culture, and continuously improve the systems that allow Varsity Mulching to grow efficiently each year.

    Responsibilities

    1. Sales & Client Growth

    Deliver accurate, transparent, and timely quotes.

    Maintain a high close rate through consistent follow-up and professional communication.

    Build lasting customer relationships to secure annual renewals and referrals.

    1. Operations & Team Leadership

    Lead daily full-team meetings to align on schedules, priorities, and standards.

    Oversee job readiness—materials, routes, staffing, and equipment.

    Monitor daily productivity and job quality; resolve issues quickly to keep operations smooth.

    Foster a culture of discipline, teamwork, and personal accountability.

    1. Systems & Strategic Growth

    Translate company objectives into clear weekly and seasonal targets.

    Develop systems for quoting, scheduling, and reporting that improve efficiency and scalability.

    Collaborate directly with ownership on recruiting, training, and performance tracking.

    Use the off-season to refine operations, hire and train next season’s leaders, and set growth targets.

    Results Expected

    Revenue Growth: Meet and exceed seasonal sales targets through effective lead management and client relationships.

    Operational Excellence: Ensure jobs are completed on schedule, within scope, and to Varsity Mulching’s premium quality standards.

    Team Development & Performance: Build organized, motivated teams by cultivating growth from within—advancing laborers into crew leads and preparing top performers for future management opportunities.

    Customer Retention: Sustain a 90%+ renewal rate through strong communication, reliability, and consistent service quality.

    Ideal Candidate

    2+ years of leadership, sales, or management experience (landscaping or service industry preferred)

    2+ years of landscaping experience

    Strong communication, organization, and leadership skills

    Confident managing people and making decisions in a fast-paced environment

    Entrepreneurial mindset with a focus on growth and continuous improvement

    Valid driver’s license (truck/trailer experience preferred)

    Location: Bucks County, PA