General Manager - Westport Village
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Training & development
Perspire is on a mission to bring the benefits of infrared saunas to communities in a friendly, comfortable, spa-like atmosphere. We’re seeking a general manager to join our leadership team in Louisville, KY. If you are confident, self-motivated, results-oriented, and love helping others feel their best, this is the perfect job for you.
This role encompasses two distinct phases: a 3-month pre-launch period focused on community engagement, pre-sales, partnerships, and team building; followed by ongoing operational leadership to ensure exceptional member experiences, consistent revenue growth, and a thriving studio culture. The ideal candidate excels at our RISE Core Values: Relationships – Integrity – Service – Energy.
Launch Phase Responsibilities (Pre-Opening: 3 Months)
Pre-Sales & Community Engagement
Execute comprehensive pre-sale strategy to achieve founding member enrollment targets before opening
Develop strategic partnerships with gyms, yoga studios, fitness centers (F45, Orangetheory, etc.), med spas, health food stores, chiropractors, physical therapists, and corporate wellness programs
Plan and execute grassroots marketing initiatives including pop-up events, tabling, health fairs, and community gatherings
Conduct studio tours, consultations, membership presentations, and follow-up using Mindbody and Axle
Team Building & Studio Preparation
Recruit, interview, and hire 6-8 part-time staff members who align with RISE values
Develop comprehensive onboarding covering brand standards, customer service, sales techniques, sauna operations, safety, and systems (Mindbody, Axle)
Identify high-potential team members for future Assistant Manager roles
Oversee final studio preparations, equipment testing, inventory management, and operational readiness
Plan and execute soft opening and grand opening events
Operational Phase Responsibilities
Leadership & Team Development
Lead, coach, and develop team of 6-8 part-time staff; provide daily coaching and feedback.
Conduct performance reviews, goal-setting sessions, and identify candidates for Assistant Manager promotion
Create optimized weekly schedules; foster positive team culture through recognition and team-building
Sales, Revenue & Member Growth
Meet and exceed sales targets by actively engaging with guests, conducting tours, and closing memberships
Monitor and drive KPIs: studio revenue, lead-to-first-visit conversion, membership conversion, customer retention, and staff turnover reduction
Implement local marketing, referral programs, member events, and promotional campaigns
Track financial performance metrics and provide regular reporting to ownership
Operations & Member Experience
Maintain impeccable studio presentation, cleanliness, and organization; ensure saunas are properly maintained and ready
Ensure strict compliance with health, safety, and sanitation standards; manage inventory and vendor relationships
Create warm, welcoming environment; build authentic relationships with members and resolve issues with empathy
Oversee front desk operations, member check-in, payment processing, and service requests
Build vibrant community through social events, wellness workshops, challenges, and engagement programs
Qualifications & Experience
Required
3-5 years leadership experience in fitness, wellness, spa, hospitality, or boutique studio environments
Proven track record leading teams to measurable sales and service results
Experience managing 5-10+ employees with hiring, training, scheduling, and performance management responsibilities
Pre-sales/pre-opening, or launch experience highly valued
Preferred
· Proficiency with Mindbody and Axle (or similar CRM/POS systems)
· Bachelor’s Degree in a related field of study
Essential Skills & Attributes
Exceptional leadership, coaching, and communication abilities
Sales-driven mindset with consultative approach; strong business acumen with understanding of KPIs
Highly organized, proactive, and adaptive in fast-paced environments
Entrepreneurial ownership mentality; genuine passion for wellness and helping others
Open availability: early mornings, evenings, weekends, and holidays; occasional travel (up to 10%)
Ability to work in warm environments and lift up to 25 pounds
Base Salary: $50,000–$55,000 (based on experience)
Membership Commission: Earn commission for each new member enrolled
Quarterly Bonus: $2,000–$10,000 (annualized) based on KPI achievement
Complimentary iRitual Membership: $199/month value + employee discounts
Total Anticipated Compensation Range: $58,000–$72,000+
Why Join Perspire Sauna Studio
We hire strong leaders and support professional development with advancement opportunities
Great performance is rewarded; we promote from within whenever possible
Join a fun, supportive team where wellness, service, and personal growth are at the heart of everything we do
Make meaningful impact helping members improve their health and quality of life daily
Perspire Sauna Studio of Westport Village is an equal opportunity employer committed to creating an inclusive environment. This job description outlines the general scope of the role and may be revised as business needs evolve.
IMPORTANT! The first part of our application process is to complete a quick survey.
After you have completed the survey, we’ll be in touch.
We look forward to meeting you!
https://www.perspiresaunastudio.com/
Work remote temporarily due to COVID-19.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.