Build a Career. Learn a Business. Become a General Manager.

We are a growing, locally owned home-services company providing pest control, mosquito control, and professional lighting services throughout the Greater Greenville area.

We are seeking a motivated, hands-on General Manager in Training who wants to learn how to operate and grow a service business from the ground up.

This is not a traditional office management position.

You will initially work alongside ownership and our employees to learn every aspect of the business, including field operations, customer service, scheduling, sales, hiring, training, inventory, equipment, financial performance, and team leadership.

As you demonstrate proficiency and leadership ability, you will assume increasing responsibility for managing the day-to-day business.

Our objective is to develop the successful candidate into the General Manager responsible for running the company’s daily operations.

What You Will Learn & Do

Learn the Business from the Ground Up

The General Manager in Training will receive hands-on experience throughout the company.

You will learn and participate in:

Pest and mosquito control services

Residential and commercial pest-control operations

Landscape and architectural lighting

Permanent lighting installation and service

Holiday lighting installation, maintenance, takedown, and storage

Customer service and account management

Scheduling and technician routing

Estimating and sales

Inventory and purchasing

Vehicle, trailer, tool, and equipment management

Hiring and employee onboarding

Financial and operational performance management

We believe the best person to eventually manage our employees is someone who understands the work they perform.

Operations

As your knowledge and experience grow, responsibilities will include:

Coordinating daily schedules and technician routes

Ensuring jobs are properly staffed and completed on schedule

Monitoring field productivity and workmanship

Performing quality-control inspections

Managing inventory, materials, tools, and equipment

Ensuring vehicles and equipment are properly maintained

Helping resolve operational problems

Improving processes and operating efficiency

Supporting field operations when additional help is required

Hiring, Training & Employee Leadership

The General Manager in Training will gradually assume responsibility for:

Recruiting and interviewing prospective employees

Hiring and onboarding employees

Training new technicians

Scheduling and supervising employees

Establishing performance expectations

Coaching employees and providing feedback

Addressing performance issues

Developing employees capable of assuming additional responsibilities

Planning staffing levels for seasonal changes in demand

Our goal is to build a team that is professional, accountable, productive, and committed to providing excellent customer service.

Customer Service

You will help ensure that every customer receives a professional experience.

Responsibilities will include:

Communicating with customers

Resolving customer concerns

Following up on service issues

Conducting quality-control inspections

Monitoring customer satisfaction

Helping generate positive customer reviews and referrals

Identifying opportunities to provide customers with additional services

Sales & Growth

As part of learning the business, you will also develop an understanding of how customers are acquired and how the company grows.

Responsibilities may include:

Following up with prospective customers

Conducting site visits

Preparing or assisting with estimates

Helping close sales

Identifying cross-selling opportunities

Developing relationships with homeowners, businesses, HOAs, property managers, and referral partners

Participating in local networking and community events

Business & Financial Management

As you progress toward the General Manager position, you will learn to understand and manage the financial drivers of the company, including:

Revenue

Labor costs

Material costs

Gross margins

Customer acquisition

Technician productivity

Customer retention

Operating expenses

Profitability

Ultimately, the successful candidate will help develop operating budgets and goals and be accountable for achieving agreed-upon financial and operational targets.

What We’re Looking For

Previous pest-control or lighting experience is not required.

We are looking for someone with leadership potential who wants the opportunity to learn how to run and grow a business.

The ideal candidate is:

Hard-working and dependable

Comfortable working both in the field and in an office

A strong communicator

Organized and capable of managing multiple priorities

Comfortable supervising others

Willing to hold employees accountable

Customer-focused

Mechanically inclined and comfortable learning new equipment and systems

Comfortable using technology

Interested in learning sales and business management

Able to solve problems independently

Motivated by responsibility and career advancement

Willing to obtain required pest-control licenses and certifications

Prior experience supervising employees in home services, construction, landscaping, pest control, electrical work, hospitality, retail, logistics, military service, or another service-oriented business is highly desirable.

A college degree is not required.

Physical Requirements

Because this is a hands-on management-development position, candidates must be willing and able to:

Work outdoors in varying weather conditions

Perform pest-control services

Assist with lighting installations

Work from ladders when appropriately trained

Lift and move equipment and materials

Drive company vehicles

Perform physical work when operational needs require it

A valid driver’s license and acceptable driving record are required.

Compensation

Starting Base Compensation: $4,000 per month ($48,000 annually)

In addition to base compensation, the position offers the opportunity to earn additional compensation based upon individual and company performance.

Benefits include:

Performance-based incentive opportunities

Company profit-sharing opportunity

Health insurance

401(k) with company match

Paid training

Company-paid or supported industry licensing and certifications

Career advancement

Compensation review as responsibilities increase

Your Career Path

This position is designed as a progression rather than simply a job.

Phase 1 – Learn

Work alongside ownership and employees to learn field operations, customers, systems, equipment, sales, and company processes.

Phase 2 – Supervise

Begin managing schedules, technicians, inventory, customer issues, and quality control.

Phase 3 – Manage

Assume responsibility for hiring, training, staffing, daily operations, productivity, customer satisfaction, and operating KPIs.

Phase 4 – Lead

Demonstrate the ability to independently manage daily operations and be accountable for revenue, costs, profitability, employees, and customer satisfaction.

Phase 5 – General Manager

Upon successfully demonstrating the ability to lead the operation, the General Manager in Training may be promoted to General Manager, with compensation and incentives reviewed based upon the expanded responsibilities and performance of the business.

Why This Opportunity Is Different

This position is ideal for someone who does not simply want another job.

It is an opportunity to learn how a growing service company operates and develop the skills required to eventually run the business.

You will work directly with ownership, have visibility into how business decisions are made, and have the opportunity to participate financially in the success you help create.

For someone with initiative, leadership ability, and an entrepreneurial mindset, this position can develop into a significant long-term career opportunity.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Pest Hunters/Humbug Corporate.