General Office / Customer Service Representative

Part Time Must be able to work weekends.

Gate One is dedicated to providing exceptional service to our customers and maintaining a productive and positive work environment. We are looking for a motivated and friendly General Office/Customer Service Representative to join our team. If you possess strong communication skills and have a passion for helping others, we want to hear from you!

Job Summary:

The General Office/Customer Service Representative will be the first point of contact for our customers, providing assistance via phone and in-person interactions. This role requires a proactive individual who can handle various administrative tasks while ensuring an exceptional experience for our customers.

Key Responsibilities:

- Respond to customer inquiries via phone and in-person promptly and professionally.
- Provide accurate information about products, services, and company policies.
- Assist in managing office tasks, including filing, data entry, and maintaining records.
- Process fuel orders.
- Resolve customer complaints and issues with empathy and efficiency.
- Maintain an organized and tidy office environment.
- Collaborate with other departments to ensure seamless service delivery.
- Perform other administrative duties as assigned.

Qualifications:

- High school diploma or equivalent; Associate’s degree preferred.
- Previous experience in customer service or administrative roles is a plus.
- Excellent verbal and written communication skills.
- Experience in QuickBooks is a plus.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- A positive attitude and a willingness to learn.

How to Apply

Interested candidates should submit their resume and a cover letter detailing their experience and interest in the position through the application link. Please include “General Office / Customer Service Representative Application” in the subject line.

Gate One is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.