Join Hallmark Aviation! We are looking for Representatives with outstanding customer service skills to join our Lost & Found Department at San Diego International Airport

Full-Time & Part-Time Hours Available

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...

... peace of mind

How would you like to take the knowledge you already have, and use it in a new and exciting career in a world class airport?

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to San Diego International Airport (SAN).

What we offer.

• Excellent advancement opportunities
• Paid Training
• Dynamic Workplace
• Voluntary dental, vision, and a matching 401k plan
• Amazon Incentives

Are you excited yet? Fantastic! We are too. But we are just getting started.

You will also learn to perform the following functions throughout the course of your employment:

• Learn behind-the-scenes workings of an international airport.
• You will rotate positions throughout the Lost and Found Department
• Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
• Enjoy the opportunity to professionally interact with high-profile passengers.
• Partner with airport authorities, airport personnel, and airport clientele to ensure an outstating and rewarding travel experience.

Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem Solving
• Ability to adapt quickly to unforeseen situations
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a dynamic environment
• At least 18 years of age, high school graduate or G.E.D equivalent.
• Eligible to work in the United States
• English proficient, other languages are a plus.
• Computer savvy

Are you passionate about learning?

Paid training with our highly knowledgeable and top performing training department.

Equal Opportunity Employment

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

If you've come this far, then take the next step towards elevating your skills and building your new career.

It's just one click away.

Required Skills

The Lost and Found Department functions will include but will not be limited to the following:

Perform a broad range of duties and delivering a high quality standard.

Assist customers during business hours by:

• Operating and Assisting at Walk up Window
• Answer phones during business hours
• Inputting required information into the Lost and Found system
• Research and verifying validity of all information before release
• Collect lost items from Terminals and various other areas of the airport grounds.
• Photographed and log items
• Receive, count, document, and secure items in a lockable container such as a safe.
• Movement of Goods and Materials in and out of secured lockers

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned.)

• ORGANIZATIONAL skills
• Self-driven focus on Customer and Client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Able to communicate effectively, both verbally and in writing
• Able to solve daily problems and make quick decisions within the operation
• Learn and utilize Lost and Found Software
• Must be able to work varied hours
• Weekends and Holidays required
• Detail oriented and well organized
• Able to communicate effectively, verbally and in writing
• Able to lift, push, pull and carry up to 70 lbs.
• May include long periods of standing and walking

Required Experience

The Lost and Found Department functions will include but will not be limited to the following:

Perform a broad range of duties and delivering a high quality standard.

Assist customers during business hours by:

• Operating and Assisting at Walk up Window
• Answer phones during business hours
• Inputting required information into the Lost and Found system
• Research and verifying validity of all information before release
• Collect lost items from Terminals and various other areas of the airport grounds.
• Photographed and log items
• Receive, count, document, and secure items in a lockable container such as a safe.
• Movement of Goods and Materials in and out of secured lockers

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned.)

• ORGANIZATIONAL skills
• Self-driven focus on Customer and Client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Able to communicate effectively, both verbally and in writing
• Able to solve daily problems and make quick decisions within the operation
• Learn and utilize Lost and Found Software
• Must be able to work varied hours
• Weekends and Holidays required
• Detail oriented and well organized
• Able to communicate effectively, verbally and in writing
• Able to lift, push, pull and carry up to 70 lbs.
• May include long periods of standing and walking