Job Description

POSITION SUMMARY:

Responsible for qualifying leads and soliciting orders over the telephone for generic pharmaceuticals to independent pharmacies and other approved health care facilities across the United States.

JOB RESPONSIBILITIES:

• Communicates with prospective customers utilizing assigned leads in CRM and creates interest in working with TopRx.
• Informs current and prospective customers of current promotions and solicits business via price negotiation, sharing industry news and other methods of creating value in the eyes of the prospect.
• Secures and places orders in AOE and arranges delivery date.
• Quotes prices and encourage customers to purchase.
• Secures and submits orders from customers selecting the appropriate delivery method.
• Achieves daily budget #’s, minimum phone call expectations and # of orders requirement.
• Maintains prospect and customer database in CRM with sales notes, adheres to company procedures set in place for order processing.
• Conducts out-bound call campaigns to generate new business.
• Encourages customers to utilize NetStore and assist the customer in the set-up of their NetStore account.
• Keeps abreast of changes in the industry and maintains a working knowledge of product and industry nomenclature.
• Follows up with customers to assure satisfaction, responds to queries, solicits further sales and solves or refers problems.

QUALIFICATIONS:

• Dependability and willingness to accommodate work schedule. 
• Ability to fulfill customers’ needs while following company policies and procedures. 
• Utilization of the available time given to organize and complete assignments within a given timeline. 
• Effectively communicate with others using spoken word. 
• Demonstrate a self-confident approach to complete work assignment or defend a position or idea. 
• Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. 
• Portray flexible and multi-tasking abilities.
• Actively listen, attend to, convey, and understand the comments and questions of others. 
• Accept responsibility and account for his/her actions. 
• Ability to resolve antagonistic conflict with others in a professional manner.
• Goal Oriented with the desire to perform to the best of his/her ability.

SKILLS & ABILITIES:

EDUCATION/EXPERIENCE:  High school diploma or general education degree (GED);  One to three years related sales experience and/or training.

COMPUTER SKILLS:  Must be knowledgeable with Microsoft Suite of products including Excel, Word and Outlook.  Must possess the ability to learn and master computer systems used within the company on a daily basis (AOE, ASW & CRM)

Company Description

Generic pharmaceutical distributor located in the Memphis area. Our company is 33 years young and growing stronger year over year. Fast pace but fun.