Job Description

We have a CONTRACT ROLE for an TECHNICAL SUPPORT HELP DESK for our client CHICAGO, IL. Please let me know if you or any of your friends would be interested in this position.

POSITION TITLE:

TECHNICAL SUPPORT HELP DESK - CHICAGO, IL LOCATION : CHICAGO, IL - 60601

DURATION : 3+ MONTHS OF CONTRACT

JOB REQUIREMENTS:

· On-site Position Only

· Provide helpdesk support and resolve problems.

· Monitor and respond quickly and effectively to requests received through the IT helpdesk.

· Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.

· Modify configurations, utilities, software default settings, etc. for the local workstation.

· Utilize and maintain the helpdesk tracking software.

· Install, test and configure new workstations, peripheral equipment and software.

· Perform timely workstation hardware and software upgrades as required.

EDUCATION:

· Diploma or equivalent. Preferred Requirements:

· Bachelor’s Degree in Information Systems, Business, or related field.

If you are interested in this opportunity, please email your resume at jobs@generistek.com and include posting IN your application. also, you can call us at 630-576-1937 And to discuss his position details.

ABOUT GENERIS TEK: generis tek is a boutique it/professional staffing based in Chicagoland. we offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. we aspire to be our client’s most trusted business partner.

Company Description

At Generís Tek we are constantly evolving to help talented professionals map their careers. We provide a competitive, fast-paced environment that promotes open communication to form a long term relationship built on mutual understanding, respect and trust. We at Generís Tek very highly value our relationship with our consultants. What sets us apart is the high level of service we provide to our clients after each employee is placed. Our dedicated professionals help you in reaching your career objective. Let’s connect and realize your goal.