This position is responsible for the daily financial growth and sales performance of multiple locations by overseeing all aspects of the sales operations. The execution of all sales operations including the hiring, training and management of all Club Managers in assigned region. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments.

Duties and Responsibilities:

Ability to set and then surpass sales, service and profit goals

Train and motivate staff to achieve club objectives

Conduct daily sales meetings to discuss performance

Coordinate and manage department staffing levels with all teams

Assist Club Managers with recruitment, interviewing and training

Provide direction, set priorities and monitor staff achievement

Promptly respond to members concerns

Attend all staff and club meetings and events

Maintain and update sales policies and procedures

Prepare, submit and monitor annual budget for department

Ability to thrive in a competitive, goal-driven environment

Works closely with retention departments to ensure high participation in the facilities

Ensures that all required documentation is completed in a timely manner

Establish and maintain professional relationships with staff

Ability to respond quickly and appropriately to emergency situations

Preform other duties and assignments as necessary or required

Grow dues base and constantly know you dues line

Help support and grow all departments in the facility

Produce staff that can grow with the company and become Club and Regional Club Managers

Expectations:

Present a professional demeanor at all times when representing the Genesis Health Clubs

Provide input in developing strategies to support goals and objectives

Recommend staff development/education activities

Develop and build a team atmosphere among staff and departments

Ability to respond to common inquiries or complaints

Job Requirements:

Available to work weekends and evenings and holidays

40% Travel

Must hold current CPR certification or obtain within 60 days of start date

Ability to work well with others

Experience in cash handling and credit cards

Customer service abilities

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35 pounds

Ability to communicate with guests and other associates, including reading, writing and speaking