FRONT DESK OPENER Are you an early bird by nature? This position will be responsible for opening the club first thing in the morning and the day-to-day operations of the Front Desk including the processing of guest check ins, member retention and maintaining quality customer service.

Duties and Responsibilities:

Executes procedures as outlined by front desk manual

Answer phones, take messages and transfer calls

Knowledgeable of Clubs amenities and surroundings

Communicates kindly and genuinely using members name

Promote and execute shake and supplement sales to reach monthly goals

Attends all staff and club meetings and events

Establish and maintain professional relationships with members and staff

Ensures front desk is clean, maintained and organized at all times

Ability to respond quickly and appropriately to emergency situations

Promote and execute tanning sales (where applicable)

Schedule tennis court times (where applicable)

Expectations:

Always present a professional demeanor when representing the Genesis Health Clubs

Opening the club on time

Promote Club events during shift

Ability to multi-task at a fast pace

Ability to self-direct and motivate to complete tasks

Provide input in developing strategies to support club goals and objectives

Ability to respond to common inquiries or complaints from members

Job Requirements:

Available to work weekends and evenings and holidays

Must hold current CPR certification or obtain within 60 days of start date

Ability to work well with others

Experience in cash handling and credit cards

Customer service abilities

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35 pounds

Ability to communicate with guests and other associates, including reading, writing and speaking

*FOR A QUICKER RESPONSE, PLEASE GO INTO THE GYM TO FILL OUT AN APPLICATION.