Job Description

Genesis Technical is hiring a Custumer Support Specialist for a contract assignment for a very large Manufacturer in Mobile, Alabama. 

Qualifications are as follows:

• Strong and effective customer service skills
• Must be proficient with follow up on customer orders, status of orders & communicating back to customer
• Quick to learn computers and software programs
• Prior experience with an ERP system is helpful
• Prior SAP experience is helpful; our system is Pentagon 2000 or P2K
• Daily interaction & communication with customers, our internal departments such as purchasing & warehouse
• Understanding of international shipping documentation would be a plus
• Prior experience or knowledge regarding: spare parts, warehousing, inventory, etc.
• Must be highly organized to manage and communicate effectively with customers at all levels
• The position is titled Customer Order desk – this position manages the order intake with customers.
• Bilingual in French or Spanish is a plus but not required.
• Dependable, reporting to work on time every day.

Company Description

Genesis Technical Staffing, Inc., provides proven staffing solutions for the professional work environment. We offer more than 30 years’ experience in matching the most qualified engineering, design, and technical talent with the most innovative industrial, engineering, and technical companies. Our unique approach is based on integrity, honesty, and the sincere desire to foster mutually beneficial relationships. At Genesis, your success is our success.