Job Title: Developer
Required Technologies:
• Genesys Cloud
• Java Script, Python, or Node.Js
• REST APIs, JSON, and service integrations
• Hands-on experience with cloud platforms (AWS preferred)
Minimum Required Software and Other Tools: Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
Work Environment: Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Keywords:
Education: Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
Minimum Required Work Experience: 6 years-of application development, systems testing or other job related experience.
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
Minimum Required Work Experience: 6 years-of application development, systems testing or other job related experience.
2 Openings
Contract To Hire
Partial Onsite: Tuesday, Wednesday, Thursday Onsite and as Needed
No Sponsored candidates
Interviews: 1st round Teams, 2nd round in Person
Hours: 8:30 AM to 5:00 PM (Some on-call and weekend work required; overtime must be approved in advance; no travel)
Required Technologies:
• Genesys Cloud
• Java Script, Python, or Node.Js
• REST APIs, JSON, and service integrations
• Hands-on experience with cloud platforms (AWS preferred)
Nice To Have:
• Genesys Certifications such as:
• Genesys Cloud CX Developer (CCX GCD)
• Genesys Cloud CX Architect (GCX ARC)
• Lucid Charts or other workflow modeling tools.
Day to Day :
• Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
• Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
• Participate in and/or lead discovery and design workshops with business and technical stakeholders.
Soft Skills:
• Strong communication and presentation skills.
• Ability to mentor junior developers and influence architectural decisions.
Not Looking For: Not looking for full stack Java developers.