Job Description
Brief Description
Work as SME and provide expertise to build solutions around print and mail operations (mailroom) along with address hygiene through CASS, NCOA, Lexis Nexis and clear
- Experience in Print, Mailroom and Address Hygiene operations
- Experience in Address Hygiene through Coding Accuracy Support System (CASS) and National Change of Address (NCOA) is must
- Must have knowledge how to standardize address using CASS
- Must have knowledge how to identify address confidence level using NCOA data base and codes returned by NCOA database, translate codes into confidence level
- Lexis Nexis and clear experience is good to have however not mandatory.
- Banking experience preferred
- Strong problem solving, documentation & reporting, research & resolution, data analysis and multi-tasking skills
- Ability to prioritize, work under pressure and meet required deadlines
- Analytical with strong attention to detail
- Excellent communication skills both verbal and written
- Customer service focus
- Ability to influence multiple external and internal partners
- Ability to find valuable solutions for customers
- Ability to work in an ambiguous and virtual environment
- Open to travel if required (20%)