Job description

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!

Role: Pool Operations Manager

Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. *Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Primary Responsibilities:

Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.

Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.

Proficient in Pump Room and comfortable working with all pool equipment

Interacts with parents/guardians to discuss student progress.

Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.

Provides weekly reports to management

Conducts all the aquatic-based new hire training.

Assists Management and Deck Supervisor staff in conducting workshops and in-service training.

Establishes a relationship with all new employees.

Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.

Fulfills other duties or responsibilities as assigned by the Employer.

Job Qualifications and Skills:

Two or more years as a swim instructor

Excellent interpersonal communication and organizational skills

Certifications:

Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire- We provide these certification classes in our facility.