Job Description

Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.

Girl Scouts has been equipping girls to achieve their full potential more than 100 years—and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.

At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.

Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world.

ABOUT US

Membership and Volunteers are vital to Girl Scouts of Colorado’s success in delivering on its mission. Girl Scouts of Colorado offers a wide variety of programming and training for girls and adults throughout the year.

YOU WILL

The Volunteer Support Specialist (VSS) is essential to the onboarding and retention of volunteers and girl members. The VSS are responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The VSS develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls.

Frequent travel required within the support area.

CANDIDATES MUST HAVE A VALID DRIVERS LICENSE, VEHICLE AND QUALIFIED INSURANCE TO PERFORM THIS JOB.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
• Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
• Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
• Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
• Support service unit development and maintenance through implementation of recruitment and support strategies.
• Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
• Support service units and troops in participation in product programs in coordination with the Product Program team.
• Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youthl and adult membership.
• Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts
• Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone
• Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
• Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
• Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.

REQUIRED COMPETENCIES:

• Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
• Skills in conflict resolution and mediation.
• Knowledge of volunteer management strategies preferred.
• Proficient in Microsoft Suite of programs.
• Strong motivational, organizational, and problem-solving skills.
• Ability to quickly learn and adapt to changing technologies.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
• Bilingual skills desired but not required.

EDUCATIONAL OR FORMAL TRAINING:

• No formal educational requirements

EXPERIENCE:

• Experience in volunteer or account management preferred.
• Experience in membership development, recruitment and/or retention
• Experienced in data management using sales/customer management software (Salesforce) preferred

OTHER REQUIREMENTS:

• Must pass a criminal background check
• Valid driver’s license, vehicle, and qualified insurance

YOU GET

You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won’t just be promoting a program. Their work will impact and change future generations!

SALARY:

This position pays a range of $18.27-$20.91/hr

BENEFITS:

• Health Insurance - Cost shared by GSCO
• Dental Insurance - Cost shared by GSCO
• Vision Insurance - Optional
• Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
• Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
• Optional Life Insurance – Employee paid – for additional employee coverage and dependents
• Long Term Disability – Fully paid by GSCO
• Employee Assistance Program
• Flexible Spending Accounts (Medical/Dependent)
• 403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
• Vacation – Employees accrue 10 vacation days per year
• Sick Leave – Employees earn one day per month
• Holidays – 10 scheduled holidays per year
• Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)

Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. 

Company Description

Girl Scouts create the world they want to live in and strive to make it better every single day. They explore their strengths, take on new challenges, and can always be themselves, regardless of background or ability. Supported by adult volunteers and mentors right here in our community, as well as millions of alums around the globe, Girl Scouts lead the way as they discover who they are and how they can make the future a brighter place. Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better. Girl Scouts has been equipping girls to achieve their full potential more than 100 years—and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe. At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world. Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world.