GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth.

Through The GiveCampus Social Mobility Initiative, we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies.

While we operate at meaningful scale (we've facilitated more than $4 billion in charitable giving), we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results.

Our purpose-driven team of 90+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education.

We are looking for a Head of Revenue Operations who will support and accelerate our growth, driving system and process accountability and efficiency across the full revenue funnel including sales, partner success, and marketing functions. The ideal candidate collaborates cross functionally and drives operational and behavioral change in order to deliver on defined business outcomes. You need to have a proven track record of being a key contributor to building a high-performing revenue operations function. You will be a hands-on leader who moves easily from strategic/conceptual to tactical/operational issues. This will be done through a host of group-wide initiatives as well as ongoing management and implementation of revenue policies, processes, technology enablement, analytics, and cross-functional partnership.

Responsibilities will include:

• Act as trusted advisor to Sales, Product, Partner Success (what we call Customer Success), Marketing, and BizOps proactively identifying and flagging business challenges throughout the sales cycle from lead to bookings, and providing insights and recommendations for business improvement
• Lead and grow a high performing revenue operations team.
• Proactively identify stakeholder needs and deliver dashboarding at the individual, team, and company level. Present recommendations or additional metrics which will drive optimized performance and efficiencies
• Drive a culture of curiosity, feedback, and continuous improvement
• Drive continuous improvement in lead to bookings tech stack including a re-architecture of Salesforce.
• Manage CRM data integrity ensuring accurate reporting
• Develop strategic and ad hoc analyses
• Balance operational and strategic responsibilities including managing rapid turnaround requests from multiple stakeholders, driving clarity of objectives, and rolling up sleeves to identify solutions
• Improve efficiency for the GTM organizations by establishing and driving adoption of processes, policies, business requirements, and data governance

What we are looking for:

• 5+ years of experience in Sales Operations, Revenue Operations, or GTM Operations
• A master of sales process and lead management, and enabling GTM teams to succeed in fast-paced and rapidly changing environments
• Experience building and managing a world-class Salesforce instance
• Proficiency with a wide range of sales effectiveness tools and technology including Salesforce, Hubspot, Vitally, and Gong.
• A service mindset and focus on identifying and solving problems for key stakeholders
• Demonstrated success as a people manager
• Strong analytical skills with demonstrated ability to structure and interpret data to drive decision-making
• Demonstrated ability to independently identify root cause issues, develop solutions, and reduce complexity
• Strong business acumen and ability to think and operate cross-functionally; a “hands-on" work style with a "do-what-it-takes attitude;” not afraid to roll up sleeves
• Adaptable to a fast-paced, changing environment
• Comfort with ambiguity
• High sense of urgency and personal accountability
• Dedication to what we're building at GiveCampus, and helping advance the quality, the affordability, and the accessibility of education

Ready to apply?

Complete the application by clicking on the 'Apply To Position' button. Applications will remain open until we find the perfect person for this role.

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At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.

GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

If you feel like you don't meet all of the requirements for this role, please apply anyways. We know the confidence gap and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.