IT Help Desk Level II

Glades Talent

IT Help Desk Level II

Greenvale, NY
Full Time
Paid
  • Responsibilities

    Glades Talent is representing a standout MSP company looking to bring aboard a talented Level II Help Desk Engineer for the Greenvale/Long Island area.

    At this company we've been turning IT challenges into opportunities for over 20 years. Our team specializes in delivering top-notch, enterprise-class services to small and medium-sized businesses. We’re not just about tech solutions; we're about building partnerships and understanding the unique needs of industries ranging from Real Estate and Healthcare to Finance and Non-Profit. At our company, we celebrate diversity, encourage innovation, and believe in the power of technology to transform businesses.

    Your New Role: System Engineer (Hybrid, Greenvale, NY)

    Are you passionate about technology and solving complex problems? Do you thrive in an environment where your work makes a real difference? Then, you might be the System Engineer we’re looking for! In this hybrid role, you'll have the flexibility of remote work while still being part of a collaborative and supportive team. Your days will be filled with a variety of tasks from troubleshooting and technical support to system engineering and design. We value creativity, teamwork, and a hands-on approach to tackling IT challenges.

    What We're Looking For:

    • A knack for Systems Engineering and Design.
    • Experience with firewalls, switches, routers, Azure, Office 365, and VmWare/Hyper-V
    • A wizard at Troubleshooting, with stellar System Administration and Technical Support skills.
    • Experience in managing enterprise-level IT systems.
    • A natural problem solver with analytical prowess.
    • Exceptional communication skills; because we value collaboration and sharing ideas.
    • A Bachelor’s degree in a related field (Computer Science, Information Systems, etc.).
    • Industry certifications (like MCSE, CCNA) would be a cherry on top.
    • The ability to juggle multiple tasks effectively.
    • Experience in our core industries is a bonus, but not a must.

    Why Join Us?

    • Be part of a forward-thinking company that values innovation and creative solutions.
    • Enjoy the flexibility of a hybrid work model.
    • Work in a friendly, inclusive environment where every team member’s contribution is valued.
    • Opportunities for professional growth and development in a company that’s growing just as fast as you are.
    • Ready to make an impact? Come and be a part of our story. We can’t wait to meet you!

    EOE: