We specialize in all things glass. Glass Doctor of Austin offers quick and affordable glass services to business, home, and auto owners across the Austin Metro area. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.

As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor of Austin on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Perform marketing and sales functions to sell additional work and earn business

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Prior experience in the flat glass industry is a plus but not a must

Computer literate, with working knowledge of work processing, business software and spreadsheet applications

Excellent communication skills

Good organizational and time management skills

Professional appearance and personality

Benefits: Benefits package

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!