Actively looking for people with experience in providing phenomenal customer service experiences. Someone who enjoys a fast paced day, solving customer's panes (pun intended!) and hanging out with a great team should be applying.

We are a fast growing company that does residential windows, auto glass, commercial glass and door service...and service greater Lexington and Louisville with the main office in the heart of Lexington.Using technology is vital to what we do while striving to provide a service experience that differentiates us from our other friends in the industry.

Our code of values are Respect, Integrity, Customer Focus and having fun in the process.

If you like going to top golf, learning how glass is made, partnering with non profits, pushing each other to do better, doing a breakout room, having a cook out and providing solutions to customer's glass problems/dreams...you just might just be a good fit!

We would love to talk to you! You can apply online or stop by our office.

IMPORTANT!!! Send a quick 2-3 min video to our email sales@glassdoctorlex.com talking about who you are, what you want in a company culture/how you'll contribute to it, and why you think you'd be good at helping fix people's home, auto and business glass needs!

ONLY applicants with a video will be considered!

A little more about us...

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.

As a Phone Jedi, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Meet or exceed monthly sales goals

Receive incoming calls in professional and courteous manner

Perform marketing and sales functions to sell additional work and earn business

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Prior experience in the auto and/or flat glass industry is a plus

Computer literate, with working knowledge of work processing, business software and spreadsheet applications

Proficiency to navigate tablet based technology

Excellent communication skills

Good organizational and time management skills

Professional appearance and personality

Benefits: We have a variety of benefits like health care, 401k, vacation, random food brought it, fun team outings

We are actively interviewing for this position - Apply today and we'll be in touch