Job Description

GLENDORA EMPLOYMENT AGENCY, INC. is a boutique staffing firm located in the foothills of the San Gabriel Valley. Glendora Employment Agency, Inc. specializes in bringing local job seekers together with local employers. We are currently seeking a SERVICE CUSTOMER CARE REPRESENTATIVE for a forklift manufacturing company in the ONTARIO area.

JOB DESCRIPTION:

Duties for this position include, but are not limited to:

·       Process incoming calls from both customers and Service Technicians

·       Dispatch technicians

·       Enter technician payroll hours

·       Process parts and service billing

·       Create daily work orders

·       Maintain records and files

·       Other duties as assigned

MINIMUM QUALIFICATIONS:

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:

·       Must have a High School Diploma; Associates degree or higher is a plus  

·       Proficient in Microsoft Office programs; strong Word, Excel and Outlook skills

·       50+ WPM and accurate data entry skills

·       Excellent communication and organization, math and computer skills

·       Must be able to multitask and self-motivated

POSITION: Temp-to-Hire

SHIFT: Monday – Friday from 8:00am – 5:00pm

SALARY: $18/ hour

Company Description

Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. Glendora Employment Agency, Inc. specializes in bringing local job seekers together with local employers. Benefits offered by client once successful candidate goes is hired by client. GEA, Inc. - Bringing People and Business Together Since 1956