Our Accounts Receivable department is a fast-paced, high volume, deadline-driven environment. In this role one must possess excellent customer service skills and be proficient with Excel spreadsheet functions and data entry into our system. Attention to

detail is a must for al daily tasks. Job duties include reviewing and processing customer payments and past due invoices, regular communication by email or phone with customers, warehouse, brokers, vendors, our sales & operations teams, and other departments, fi necessary, to resolve customer payment issues.

RESPONSIBILTIES AND DUTIES

Build and maintain rapport by delivering excellent customer service via phone and email.

Establish customer accounts and credit limits based on pre-defined processes

Post al payments cash, checks and credit card payment to customer accounts.

Develop and use problem-solving and multitasking skills to quickly identify and resolve account issues while meeting department goals.

Take ownership of an assigned portfolio of past due accounts.

Make collection calls -follow up on past-due payments

Run and review AR aging, taking action when required

Reconcile customer statements and transactions.

Solve account discrepancies by investigating and analyzing documentation

Collaborate with a team of enthusiastic professionals to minimize aging / bad debt.

QUALIFICATIONS - WORKEXPERIENCE REQUIREMENTS

At least two (2) years' experience in Accounts Receivable or similar position.

High degree of organization

Ability and desire to identify areas of process improvement

Proficiency using Office Products including Excel and Outlook

Prior experience using sx.E

Strong negotiation and interpersonal skills

EDUCATION AND ORTRAINING REQUIREMENTS

High School Diploma. Associates Degree in Accounting or related field preferred