Job Description

SUMMARY/OBJECTIVE Develop and manage a carrier portfolio to drive sales and revenue by providing outstanding customer service to all external and internal clients to GlobalTranz’s standards.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop successful strategies and techniques for portfolio growth and development through prospecting and sales strategies
• Further develop carrier portfolio by diversifying service offerings and carrier coverage
• Negotiate rates with carriers to maximize profits and develop long term solutions
• Collaborate internally to develop new opportunities and grow current business
• Deepen relationships within core carrier portfolio across all levels to further drive business growth
• Maintain carrier satisfaction and provide high quality service and work ethic while representing GlobalTranz
• Understand and develop successful problem resolution skills by partnering with internal and external parties to proactively mitigate risk regarding issues
• Follow all problem resolution policies and procedures to GlobalTranz standards
• Work with Procurement department to ensure all freight is covered in the most cost effective, time efficient manner to satisfy both customer and carrier needs
• Maximize personal productivity and workflow by communicating with managers and Senior/National Carrier Sales Representatives on load board priorities, efficiencies, and board coverage 
• Ensure all shipments are tracked according to company policy and to GlobalTranz standards
• Update and maintain internal operating system with accurate and up-to-date information to ensure data integrity
• Strategically match, negotiate, and book available equipment with available freight
• Advise and make recommendations of available capacity to fulfill customer’s needs and requirements
• Source and procure truckload carrier capacity to fulfill customer freight requirement
• Research and analyze truckload market trends, including load to truck ratio, in assigned region
• Establish and maintain carrier relationships to expand future capacity opportunities
• Promote brand awareness within current and existing carrier partners
• Advise and submit daily rolled loads report to management
• Follow customer SOPs during the booking and dispatching process
• Afterhours, weekend, and holiday flexibility (we operate 24/7/365)
• Perform other special projects and tasks as assigned

SUPERVISORY RESPONSIBILITIES  

This position has no supervisory responsibilities.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree required
• Proficiency in the Microsoft Office platform required
• In lieu of degree, combination of education and years of experience will be considered

ADDITIONAL QUALIFICATIONS

• Sales experience preferred
• Ability to develop relationships at all levels of a business (internally and externally)
• Ability to think strategically and develop long-term plans for the business
• Strong organizational skills with a high attention to detail and ability to multi-task
• Excellent verbal and written communication skills
• Innovative thinker who enjoys learning and solving problems
• Enthusiastic, assertive, driven, dynamic, and flexible individual

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position operates in a professional office environment requiring prolonged periods in a stationary position working at a desk. Must be able to remain stationary 90% of the time. Constantly operates a computer and other office productivity machinery such as headsets, phones, printers, and photocopiers. The person in this position frequently communicates with coworkers who have inquiries about customer and carrier transactions. Must be able to exchange accurate information in these situations as observed in web portals and software programs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Minimal travel may be required.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company Description

Driven By Our Technology. Driven To Be The Best. At GlobalTranz, technology is at the forefront of everything we do. It powers our services and solutions and empowers our customers and teams to make well-informed business decisions. We match shipper’s needs with carrier’s capacity in near-real time. Our mission is to help customers get the most from transportation and logistics operations – whether that means lowering costs, driving efficiencies or a co-managed approach to drive favorable results and continuous improvement into our customers supply chain. CORE VALUES -We do the right thing. With integrity at our core, we do what we say we’ll do. If we make a mistake, we’ll make it right. -We lead the way. Driven to be the best in the industry, we continue to raise the bar in everything we do. -We make it happen. “Can’t” isn’t a part of our vocabulary. We’re smart, resourceful and determined to find a way. -We are better together. United around a common goal, we believe in the power of collaboration and partnership. -We create positive change. Inside our walls or out in the community, we set out to make a difference.