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Manager on Duty

Goldfish Swim School - Anderson

Manager on Duty

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Smile. It’s a small action that makes a big difference!

    We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why we smile!

    Goldfish Swim School Core Values:

    We go above and beyond with every detail to create a GOLDEN EXPERIENCE!

    We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.

    We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.

    We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.

    We make a big deal about life’s accomplishments by remembering to CELEBRATE!

    Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on the job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

    Check out more about this role and learn about how you can build and develop your career

    Role: Manager on Duty

    Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

    Primary Responsibilities:

    Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

    Assists General Manager and Assistant general manager with fulfillment the daily tasks

    Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction

    Trains and oversees aquatics department to provide superior swim instruction to the students.

    Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment.

    Initiates workplace employee engagement with the goal of achieving improved employee satisfaction.

    Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff

    Works with staff on class scheduling, student progress, customer service and employee performance & training.

    Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff

    Advances through cross-training in multiple roles and substitutes when necessary

    Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members.

    Job Qualifications and Skills

    Prior related leadership, management and teaching experience is preferred (supervisory roles)

    Problem solver and creative thinking skills to identify and resolve challenges that students encounter

    Excellent communication and organizational skills

    Must pass background examinations prior to training

    Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in training – must be obtained in 45 days of employment)

    If you, or if you know of someone who desires to work for a place where you can make a difference

    Anderson Swim School LLC is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com

    NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.