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Pool Operations Manager

Goldfish Swim School - Fitchburg

Pool Operations Manager

Madison, WI
Part Time
Paid
  • Responsibilities

    At Goldfish Swim School, we’re looking for smart, energetic and creative people who love kids and enjoy being in the water. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it" mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. Goldfish Swim School Core Values:

    We go above and beyond with every detail to create a GOLDEN EXPERIENCE!

    We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.

    We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.

    We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.

    We make a big deal about life’s accomplishments by remembering to CELEBRATE!

    The Pool Operations Manager (POM) is critical to overseeing the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. The POM maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of management policies and practices. This position also improves efficiencies by merging classes, closing classes and creating new classes as needed.

    Benefits & Perks

    Leadership roles

    Flexible hours

    Great pay

    Valuable work experience with opportunities for growth and advancement into management roles.

    Awesome location: we share a parking lot with Princeton Club, Buffalo Wild Wings, Jimmy Johns and are down the street from Starbucks, Target and more.

    Reports To: General Manager, Assistant General Manager

    Responsibilities Include:

    Provide leadership, discipline, and constructive feedback to Deck Supervisors, Swim Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum

    Conduct periodic performance reviews of Deck Supervisors, Instructors, and Deck Teachers and hold them to a high standard

    Interact with parents/guardians to discuss student progress

    Act as a “ambassador” to ensure customer satisfaction

    Perform Deck Supervisor, Swim Instructor or Deck Assistant duties when necessary

    Plan and facilitate monthly meetings with the Deck Supervisors and management to review staff performance and items to address in workshops and in-service planning

    Work with the managers to establish training goals

    Assists Management and Deck Supervisor staff in conducting workshops and in-service training

    Assists with all W.A.T.E.R. safety presentations and awareness events

    Requirements:

    Ability to work with children

    Excellent interpersonal communication, leadership, problem-solving, and organizational skills

    Prior pool operation/management experience

    Must pass background examinations (included with training)

    Education/Experience: High school diploma or GED required, college degree preferred. Two or more years experience as a swim instructor required. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. CPO certified preferred

    Certificates and Licenses: Lifeguard (Ellis & Assoc. strongly preferred), CPR/First Aid certification required. Lifeguard instructor certified strongly preferredGoldfish Swim School - Fitchburg is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence- building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com/fitchburg

    NOTE: The information within this posting is not all-inclusive and may be subject to change. Goldfish Swim School - Fitchburg is an Equal Opportunity Employer.