Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Requirements:
Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
Job Position: Pool Operations Manager
Reports To: General Manager, Assistant General Manager
FLSA Status: Non-Exempt
Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age. Improves efficiencies by merging classes, closing classes and creating new classes as needed. Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct.
Duties and Responsibilities:
Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.
Interacts with parents/guardians to discuss student progress.
Acts as a “ambassador” to ensure customer satisfaction.
Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler.
Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.
Holds monthly meetings with the Deck Supervisors and Management to go over performance reviews of the aquatic staff. Discusses items to address in workshops and in-services.
Assists Management and Deck Supervisor staff in conducting workshops and in-service training.
Establishes a relationship with all new employees.
Conducts all the aquatic-based new hire training.
Floats in the water at least 1 shift a week to ensure quality standards are being met.
Works with the managers to establish training goals.
Generates and responsible for the cancellation report.
Sends quarterly surveys to employees to see how our training processes can improve.
Fulfills other duties or responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED is required. Two or more years as a swim instructor preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred.
Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.