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Customer Service and Sales Associate - Call Center experience a plus!

Goldfish Swim School - New Rochelle

Customer Service and Sales Associate - Call Center experience a plus!

New Rochelle, NY
Part Time
Paid
  • Responsibilities

    Make waves and pave the way for your career.

    At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. We are looking for a Sales Associate with experience in cold calling, call center work, customer service, and a high volume of clientele. The ideal candidate will have a great attitude and be personable. As a Sales Associate, you will be responsible for generating new business and maintaining existing relationships with customers. You will need to be comfortable working in a fast-paced environment and have excellent communication and interpersonal skills.

    When you join Goldfish Swim School, you can expect a warm and welcoming environment. We are committed to training, educating, and supporting our people with integrity, compassion, and trust. See our video: https://youtu.be/TZTVvr5AgIA

    Perks and Benefits:

    Paid on-the-job training

    Flexible scheduling

    Culture driven company

    Employee recognition programs

    Primary Responsibilities:

    Provide WOW! Customer Service to our members

    Assist with class scheduling and billing

    Work in a sales capacity to sell new memberships

    Conduct cold calls to potential customers to generate new business

    Respond to inbound sales inquiries and provide excellent customer service

    Build and maintain relationships with customers

    Achieve and exceed sales targets on a regular basis

    Maintain accurate and up-to-date records of all sales activity in the CRM system

    Work collaboratively with other team members to achieve common goals

    Participate in regular sales training and development activities to improve skills and knowledge

    Job Qualifications and Skills

    1+ years of experience in sales, call center work, or customer service

    Proven track record of achieving sales targets

    Ability to work with children

    Excellent communication and organizational skills

    High energy

    Strong work ethic

    Must pass background examinations prior to training

    About Goldfish Swim School:

    Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

    If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us.

    Whager Two LLC is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

    NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Whager Two LLC is an Equal Opportunity Employer.

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.