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General Manager

Goldfish Swim School - Northbrook

General Manager

Northbrook, IL
Full Time
Paid
  • Responsibilities

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can make a difference? Check out Goldfish Swim School! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events!

    We are looking for a person with experience to lead a high volume business, responsible for the total operations of the business. Strong references are required for this position. Our Business is currently closed so all interviews will be done via zoom. Remote training will begin in May with in person training starting when the swim school opens for operations.

    Application Deadline: May 10th 2020, position will be closed sooner if the right candidate is found. Please include a cover letter with your resume.

    Benefits:

    Competitive pay

    Heath Benefits

    Paid Vacation

    Bonus Structure

    Positive Work Environment

    Retirement Contribution

    Requirements:

    Ability to work with children

    Excellent interpersonal communication and organizational skills

    Must pass background examinations (included with training)

    Job Title: General Manager

    Reports to: Area Manager

    FLSA Status: Exempt

    Summary:Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

    Duties and Responsibilities:

    Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.

    Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

    Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

    Provides sales and marketing training to all qualified sales staff.

    Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

    Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

    Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

    Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

    Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.

    Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.

    Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

    Schedules staff and manages payroll.

    Fulfills other duties and responsibilities as assigned by the Employer.

    Education/Experience: Bachelor’s degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience required.

    Certificates and Licenses: Lifeguard CPR/AED and First Aid certifications required but can be obtained with in 45 days of employment

    Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.