Smile... it’s a small action that makes a big difference!

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why we smile!

Goldfish Swim School Core Values:

We go above and beyond with every detail to create a GOLDEN EXPERIENCE!

We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.

We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.

We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.

We make a big deal about life’s accomplishments by remembering to CELEBRATE!

Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on the job training, flexible scheduling, a rewarding work environment, and a one-of-a- kind culture that will make you smile too!

Check out more about this role and learn about how you can build and develop your career:

Role: Assistant General Manager

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities.

Primary Responsibilities:

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures

Assists General Manager and department managers with fulfillment the daily tasks

Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction

Trains and oversees the aquatics department to provide superior swim instruction to the students

Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment

Initiates workplace employee engagement with the goal of achieving improved employee satisfaction

Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff

Works with staff on class scheduling, student progress, customer service and employee performance & training

Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff

Advances through cross-training in multiple roles and substitutes when necessary

Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members

Job Qualifications and Skills

Prior related leadership, management and teaching experience is preferred (supervisory roles).

Problem solver and creative thinking skills to identify and resolve challenges that students encounter.

Excellent communication and organizational skills.

Must pass background examinations prior to training.

Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:

Our pools are disinfected with chlorine to provide the safest swimming environment.

The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus

Industry experts note that indoor pools are far superior at minimizing virus transmission that most indoor spaces

Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in training – must be obtained in 45 days of employment)

Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Goldfish Swim School Oakdale is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.

All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Goldfish Swim School Corporate.