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General Manager

Goldfish Swim School - Portland ME

General Manager

Portland, ME
Full Time
Paid
  • Responsibilities

    Saving lives, making waves, and paving the way for your career.

    Goldfish Swim School is proud to join the Portland Maine community in Fall of 2023.

    We are now hiring for a General Manager.

    At Goldfish Swim School we have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to change lives and help children reach their goals.

    Goldfish Swim School is an award-winning franchise with over 150+ locations that provides each school with training and support. Our Portland Maine school is family-owned and has local ties to the community.

    We are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. When you join Goldfish Swim School, you can expect a warm and welcoming environment, where we are committed to training, educating, and supporting our people with integrity, compassion, and trust. At Goldfish Swim School, we desire to maintain a “get it mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally!

    Benefits:

    Leadership role

    Flexible hours

    Great pay

    On the job training

    Benefits (401k and Health benefits) available after 90 day waiting period

    Employee discounts

    Paid time off

    Paid National Holidays

    Valuable work experience with a start-up facility

    Free and discounted lessons available for family and friends

    Bonus opportunties

    Diverse and Inclusive Workplace

    Requirements:

    Ability to work with children

    Prior related leadership and teaching experience is preferred (supervisory roles)

    Problem solver and creative thinking skills to identify and resolve challenges that students encounter

    Excellent communication and organizational skills

    Must pass background examinations prior to training

    Must attend job training in Michigan in August

    Job Title: General Manager

    Reports to: Owner

    FLSA Status: Exempt

    Job Type: Full-time (evenings and weekend availability necessary)

    Pay Rate: $60,000-$70,000

    Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

    Duties and Responsibilities:

    · Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.

    · Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

    · Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

    · Provides sales and marketing training to all qualified sales staff.

    · Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

    · Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

    · Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

    · Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

    · Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.

    · Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.

    · Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

    · Schedules staff and manages payroll.

    · Fulfills other duties and responsibilities as assigned by the Employer.

    Education/Experience: High school diploma or GED required. Bachelor’s degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred.

    Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required. Or must be obtained upon hiring. Lifeguard Instructor certification highly recommended.

    Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

    <p style="font-size: 10pt;text-align: center;"><em>Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.</em></p>