We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smile!

Benefits:

Leadership roles

Flexible hours

Pay raise after training

Valuable work experience

Future references/referrals

Role: Front Desk Customer Service Representative

Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.

Primary Responsibilities:

Addresses inquiries via phone, digital and in person and follows up timely

Checks in students on the attendance tracking system and prepares lesson schedules for team members

Resolves account matters and contacts guests for clarification purposes

Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space

Updates informational displays with accurate and timely promotions and literature

Monitor Snack area and provide guidance to Snack Shack staff.

Job Qualifications and Skills

Ability to work with children

Problem solver and creative thinking skills to identify and resolve challenges

Excellent communication and organizational skills

Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschoolsandysprings is an Equal Opportunity Employer.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.