Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience Golden.
We work every day to make sure we provide WOW customer service and top-notch swim lessons. But none of that matters if we don’t have an amazing team - people who share our passion and commitment to making a difference with each swimmer that dives through our doors.
Role: Assistant General Manager
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Perks and Benefits:
Medical, Dental, Vision, and 401k program with employer matching
Paid Holidays, Paid Time Off, and Vacation Days
Monthly phone stipend
Company issued laptop for business use
Paid training and lifeguard certification
Culture driven company
Primary Responsibilities:
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Assists General Manager and department managers with fulfillment the daily tasks
Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students
Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment
Initiates workplace employee engagement with the goal of achieving improved employee satisfaction
Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff
Works with staff on class scheduling, student progress, customer service and employee performance & training
Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
Advances through cross-training in multiple roles and substitutes when necessary
Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members
Job Qualifications and Skills:
Prior related leadership, management and teaching experience is preferred (supervisory roles)
Problem solver and creative thinking skills to identify and resolve challenges that students encounter
Excellent communication and organizational skills
Safety Standards:
The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtered through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.
Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in training – must be obtained in 45 days of employment)
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School - Superior is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. SRP LLC/Goldfish Swim School - Superior is an Equal Opportunity Employer.
KEYWORDS:Manager, Management, YMCA, teacher, daycare, preschool, pool, lifeguard, swim, kids, summer camp, swim, lessons, coach, camp counselor, child care, children, sports, mentor, fitness, swim, swim instructor, lifeguard, camp counselor, child care, children, teacher, coach, mentor, fitness, entry-level, hiring immediately, full time, Recreation Manager, Sports Manager, General Manager
<p style="font-size: 10pt;text-align: center;"><em>Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.</em></p>