Summary: Promotes the sale of swim lesson memberships and related products and services with Goldfish Swim School. Displays quality customer service in addressing the needs of existing and new members. Acts as the first point of contact and as such is responsible for presenting a positive image for the company.

Duties and Responsibilities include the following. Other duties may be assigned.

Completes the sales process using leads generated through marketing activities including events, advertising, referrals, etc.

With effective communication skills, addresses a potential customer’s needs & expectations while presenting the services available from Goldfish Swim School.

Manages day to day inquiries from existing members while building strong relationships

Assists members with purchases of merchandise & vending products

Resolves member concerns using a professional & empathic approach.

Prepares daily reports & schedules to support lesson execution and management activities

Participates in training/in-services as required.

Education/Experience:

Minimum of two years’ experience in direct sales or in a related retail sales role

Self-motivated and conscientious

Entrepreneurial and creative in approach

Excellent presentation, organization, verbal and written communication are mandatory

Positive and clear phone manner

Motivated to achieve sales results

Intermediate level computer skills required using Word, Excel and other software systems.