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Manager

Goldfish Swim School - Westerville

Manager

Westerville, OH
Full Time
Paid
  • Responsibilities

    Smile... It’s a small action that makes a big difference!

    We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it" mentality, a “want it” attitude and the capacity to learn and grow professionally and personally. That is why we smile!

    Goldfish Swim School Core Values:

    We go above and beyond with every detail to create a GOLDEN EXPERIENCE!

    We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.

    We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.

    We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.

    We make a big deal about life’s accomplishments by remembering to CELEBRATE!

    Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on the job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

    Benefits:

    Paid training

    Leadership roles

    Flexible hours

    Great pay

    Valuable work experience and advancement opportunities exist for the right candidate

    Increased social opportunities

    Future references/referrals

    Free swim lessons to your immediate family (after 90 days employment)

    Fun staff outings such as Mad River Mountain, Clipper’s games, and more!

    Hard work is rewarded with Snack Shack bonuses, gift cards and other fun perks!

    Requirements:

    Ability to work with children

    Excellent interpersonal communication and organizational skills

    Must pass background examinations (included with training)

    Job Title: Manager

    Reports to: General Manager

    Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

    Duties and Responsibilities:

    Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

    Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.

    Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

    Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

    Gains knowledge and experience in the Front Desk software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

    Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.

    Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.

    Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

    Fulfills other duties and responsibilities as assigned by the Employer.

    Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

    Certifications: Must maintain current Lifeguard, CPR/AED and First Aid certifications. If you are not Lifeguard certified, we offer Lifeguard classes!