Pool Operations Manager

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits:Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.

Duties and Responsibilities:

Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.

Acts as safety champion.

Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to the Goldfish standard.

Interacts with parents/guardians to discuss student progress.

Acts as a GSS “ambassador” to ensure customer satisfaction.

Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Class Schedule.

Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.

Provides a weekly report from audits.

Works as trainer for all wet staff, and provides advice, tips and support to the Deck Supervisor on shift.

Provides support and constructive feedback to Instructors in water.

Assists Management and Deck Supervisor staff in conducting workshops and in-service training.

Works with the managers to establish training goals.

Assists with all W.A.T.E.R. Safety presentations.

Ensures the flow of shifts on the deck are running properly.

Manages all Goldfish Swim Team Coaches.

Responds and creates an action plan for shifts and Family Swims.

Creates daily shift notes.

Fulfills other duties or responsibilities as assigned by the Employer.

Candidate Profile:

Outgoing and Energetic personality.

Friendly, positive attitude

Strong work ethic

Dependable, punctual, detail-oriented, and well organized.

‪Ability to multi-task.

Focused on SAFETY.

‪Flexible and able to adapt to company growth and evolving responsibilities.

Must be comfortable working with and around young children.

Must pass complete background check.

Education/Experience:

High school diploma or GED is preferred.

Two or more years as a swim instructor strongly preferred.

Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred.

College degree preferred.

CPO Certification preferred.

Certificates and Licenses:

Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required. Ellis Lifeguard Trainer a plus.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Reports To: General Manager, Assistant General Manager FLSA Status: Non-Exempt