Job description

We are looking for an energetic individual to be our Evening/Weekend Front Desk Manager. Part-time, 20-25 hours per week. The evening/weekend manager greets, assists and directs members, guests, staff and callers as they enter or call the gym. Must be able to handle all situations in a professional and courteous manner. Ensuring the front desk provides a professional and friendly service for all members, scheduling evening and weekend shifts, checking in members, answering phones, providing information about programs and gym amenities. If you have a knack for customer service and work experience in customer service, we’d like to meet you.

Responsibilities

Greets and checks-in all members as they enter the gym in a courteous and friendly manner

Greets and registers guests in a courteous and friendly manner

Answers the phone using the correct greeting and assists callers as needed.

Respond to members needs in a timely and professional manner

Processes transactions at the Point of Sale register

Keeping members informed on daily events and programs being offered in the gym

Ensures that front desk systems are followed such as proper Member Check-In,Telephone Inquiry, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests

Enforces Guest Policy

Maintains a clean and orderly front desk/lobby area

Maintains Coolers and Retail display areas and ensures they are dirt and dust free, Labels forward, all retail neatly hung or folded with UPC scan labels on all items.

Completes Daily Cleaning Gym and Locker Room Checklists

Reviews Daily Inventory counts and prepare inventory restock amounts

Projects a polished, professional image at all times

Provides a superior level of customer service to members and guests

Managing and scheduling shifts

Skills

Excellent communication and organizational skills

Good customer service skills

Friendly outgoing professional attitude every day

Be able to function effectively in a fast-paced environment

Operate phone and standard office equipment effectively

Basic recordkeeping skills

CPR Certification Required upon employment or obtain a certification within the first 30 days of Hire.

Job Type: Part-time

Pay: From $10.00 per hour