Night Manager

Gold's Gym - Houston

Night Manager

Houston, TX
+4 locations
Magnolia, TX
Spring, TX
Humble, TX
The Woodlands, TX
Full Time
Paid
  • Responsibilities

    General Position Description Night Manager

    The Night Manager greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational tasks.

    Duties

    Greets and checks-in all members as they enter the gym.

    Greets and registers guests.

    Answers the phone using the correct greeting and assists callers as needed.

    Processes all transactions at the Point of Sale register

    Assists members with all inquiries

    Ensures that front desk systems are followed such as proper Member Check-In,Telephone Inquiry, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests

    Enforces Guest Policy after hours

    Maintains a clean and orderly front desk/lobby area

    Maintains Coolers and Retail display areas and ensures they are dirt and dust free, Labels forward, all retail neatly hung or folded with UPC scan labels on all items.

    Completes Daily Cleaning Gym and Locker Room Checklists

    Reviews Daily Inventory counts and prepare inventory restock amounts

    Projects a polished, professional image at all times

    Provides a superior level of customer service to members and guests

    Required Skills

    Good communication skills

    Good customer service skills

    Be able to function effectively in a fast-paced environment

    Operate phone and standard office equipment effectively

    Basic recordkeeping skills

    CPR Certification Required upon employment or obtain a certification within the first 30 days of Hire.

  • Locations
    Houston, TX • Magnolia, TX • Spring, TX • Humble, TX • The Woodlands, TX