Front Desk Manager Position

Responsible for managing the overall front desk operations through leadership of programming, concession sales, member service and staff. The leader of the front desk team is an ambassador for our brand. This individual will have a passion for fitness and a strong leadership skill set.

Position Requirements

Hire, train and deliver training/orientation program for new front desk employees

Coach employees on behavior that is not consistent with company policy/standards

Manage and coordinate front desk schedules

Cover front desk shifts when necessary

Monitor daily sales activities to ensure transactions are completed accurately

Ensure maintenance and cleanliness of front desk area

Adhere to company guidelines and values

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality and professionalism to clients

Education and/or Skills Required

Computer proficiency with Windows based products

High-quality customer service and leadership skills

Good organizational, written and verbal skills