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Membership Sales and Customer Service Gold's Gym Sterling VA

Gold's Gym Lowell/Krongaard Group

Membership Sales and Customer Service Gold's Gym Sterling VA

Sterling, VA
Full Time
Paid
  • Responsibilities

    Job Description

    Fitness Consultant Turn your passion for fitness into a career! The Fitness Consultant is responsible for promoting and selling memberships to potential new members while helping to maintain the facility.

    MAJOR RESPONSIBILITIES:

    • Generates prospective new member information. 
    • Maintains accurate records of all leads.
    • Follows up with prospective members.
    • Conducts gym tours using established Gold’s Gym sales systems. 
    • Respond to telephone inquiries.
    • Maintains information on club history, background, philosophy, facilities, staff and policies. 
    • Has a thorough knowledge of, adheres to, and enforces Company policies and procedures as they pertain to gym operations. 
    • Assumes responsibility for developing selling skills. 
    • Prepares for, attends and actively participates in sales meetings. 
    • Maintains a positive relationship with the rest of the staff. Supports other staff in achieving their goals 
    • Participates in all scheduled meetings as directed by the General Manager or Assistant General Manager. 
    • Successfully completes the FC Training courses.

    QUALIFICATIONS & REQUIREMENTS:

    • High school diploma.
    • Excellent communication and customer service skills. 
    • Must be able to successfully pass all testing requirements including gym tours, telephone inquiry, counselor planner audit and guest card audit.
    • Ability to develop a thorough understanding of Gold’s Gym’s membership sales systems. 
    • Basic computer skills.