Overview

The Membership Advisor is responsible for promoting and selling memberships to potential new members and selling renewals/upgrades to current gym members.

Responsibilities

Generates sales through Company and employee sponsored outreach and promotions.

Maintains accurate records using established Gold's Gym sales systems.

Follows up on all prospects.

Conducts gym tours.

Conducts telephone inquiries.

Establishes and maintains lead boxes in the community on a monthly basis.

Establishes and maintains a referral program

Maintains information on club history, background, philosophy, facilities, staff and policies.

Has a thorough knowledge of, adheres to, and enforces Company policies and procedures as they pertain to gym operations.

Assumes responsibility for developing selling skills.

Qualifications

Excellent sales, communication and customer service skills

Goal-oriented with an ability to achieve sales of an acceptable number of units per month

Ability to learn and use the Gold’s Gym membership sales system

Requires the ability to stand or sit for up to 8 hours throughout the workday

Hearing sufficient to understand conversations, both in person and on the telephone

Must be able to work under pressure and meet tight deadlines.