Front Desk Associate Overview

The Front Desk Associate will greet and direct members and guests as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.

This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. This position will provide assistance to members' requests, inquiries about gym operations, and performing various administrative duties as directed by the Gym Managers and/or Supervisors. Basic understanding of accounting principles, cash processing procedures and computer skills required.

Hours of operation are Monday-Friday 5am to 10pm and Saturday/Sunday 6am-7pm. A flexible schedule is required along with at least 1 weekend shift per week.

Qualifications

High school diploma or equivalent required.

Excellent customer service skills are required.

Ability to communicate effectively with both staff and members.

Ability to communicate effectively verbally, non-verbally and in writing is required

Understanding of basic accounting principles is required.

Understanding of basic cash processing procedures is required.

Functional computer skills are required.

Ability to multi-task.

Must be able to work a flexible work schedule to include holidays and weekends.

Must be able to lift 45lbs repeatedly and stand for extended periods of time

Uphold Gold’s Gym Vision, Mission, Values and code of conduct.