Job Summary:

This position will oversee all aspects of the Gold’s Studio department for all Gold’s Gym SoCal locations including hiring, recruiting, and training new Coordinators and Group Training Coaches. In addition, this position is responsible for ensuring growth in member participation through education, group trends, and new programs.

Duties and Responsibilities:

Drive new client acquisition and achieve monthly revenue targets

Drive client retention through creating community and engagement

Executes procedures as outlined by Gold’s Studio manual

Work with other departments to achieve 60% of new members using the facility a minimum of 9 times a month

Oversee training provided by all Group Coordinators

Train all group Coordinator s to help, assist, motivate and retain all members

Oversee all group Coordinator s scheduling for all Gold’s Studio classes as needed

Maintain microphones, stereo equipment, rooms and equipment storage areas

Prepare and discuss weekly reports with club Coordinators

Work with Marketing to promote all classes and events internally and externally

Ability to perform all duties as required for Gold’s Studio instructors

Attends all staff and club meetings and events

Establish and maintain professional relationships with members and staff

Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.

Ability to respond quickly and appropriately to emergency situations

Expectations:

Present a professional demeanor at all times when representing Golds Gym SoCal

Provide input in developing strategies to support club goals and objectives

Develop and build a team atmosphere among staff and department

Ability to respond to common inquiries or complaints from members

Job Requirements:

Available to work weekends and evenings and holidays

Ability to regularly travel and work at the club level

Must hold current CPR certification or obtain within 60 days of start date

Certification by A.C.E., A.S.C.M., N.S.C.A., MOSSA or other nationally recognized certification

Ability to work well with others

Customer service abilities

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35 pounds

Ability to communicate with guests and other associates, including reading, writing and speaking